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Who We Are

About Us

Field Inspection Strategists, Thought Leaders, and Innovators 

business team

Field Inspection, Construction, Claims, and Change Management.

Built by industry leaders, ION combines real-time field inspection technology with deep claims, assessment, and construction expertise to accelerate better, faster decisions.


 

We’ve mastered the field — but our focus is on transforming what happens next.

Collaboration is the core

Success has many fathers. At ION our team collaborates to find the future, today. 

 

 

 

 

insurance professionals, construction/reconstruction companies, and public entities
Clarity from devastation Field inspection

Aggregate data

 

1. Damage Severity & Type

     Prioritization, triage, and funding decisions

2. Location & Geospatial Impact

   Resource deployment, CAT planning, government response

3. Inspection & Work Volume

   Staffing, vendor assignment, surge capacity

 

 

Real-Time Reporting and Workflow Automation

Inspection Software for Real-Time Data Collection, Inspection Software for County and Government Operations, Field Inspection Software App for Contractors and Vendors, Real-Time Reporting and Workflow Automation.

Next Gen Field Inspection Data Collection

Next Gen Field Inspection Data Collection 

Yours or Ours

Guided Inspections - Any user can handle the most complex claims with the expertise of a seasoned pro.

More than a tech company

Strong ROI - Let us show you where the savings are.

 

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Every inspection is an opportunity to change lives—

powered by accurate data and delivered with

confidence.

 

As field operations evolve, claims organizations trust

 

ION Insight. Onsite. Now.™  to scale with them

 

Using our Field Inspection app to deliver consistent, reliable inspection data.

 

Meet The Founders

Cassandra 2026

Cassandra Hand-Gallegos

Founder & CEO

Claims Management Expert and industry advocate since 1989. Cassandra brings the strategic and thought leadership to the claims aspect of ION. Cassandra's passion lies with the betterment of programs intended on protecting our clients and their interests.

Cassandra on LinkedIn

Don Hernando

Hernando
Gallegos

Founder & COO

Technical and compliance experience from a wide variety of verticals including: commercial aeronautics, broadband and telecommunications infrastructure, construction, Information Technology and claims specialty investigations. Hernando has strong interest and is focused on insurtech, AI in property insurance, and automated reporting.

Hernando on LinkedIn

Alex Gallegos

Alex
Gallegos

Co-Founder & Director of Innovation

A true digital native, Alex speaks in numbers, patterns, and code. With his strong background in simulation and gaming technology, Alex leads IONs technical programmers to help fully understand the client and their unique needs.

Alex on LinkedIn

Ready to get started? 

With ION, you're up and running.

We built ION leveraging our experience as C-Level claims executives and entrepreneurs to make onboarding as painless as possible while ensuring we drive efficiencies and deliver results. 

Complete the form to the right and let's have a conversation about you.  Want to schedule a meeting instead?  Just click below.