---
title: About Us
description: ION's Founders have successfully grown a third-party adjusting firm that delivers superior claims service to thousands of policyholders living in...
---

**Who We Are**

# About Us

#### Field Inspection Strategists, Thought Leaders, and Innovators 

![business team](https://www.ioninspect.com/hs-fs/hubfs/Image%20Assets/business%20team%2c%20businesspeople%20%20group%20walking%20at%20modern%20bright%20office%20interior.jpeg?width=582&height=388&name=business%20team%2c%20businesspeople%20%20group%20walking%20at%20modern%20bright%20office%20interior.jpeg "business team")

### Field Inspection, Construction, Claims, and Change Management.

## Built by industry leaders, ION combines real-time field inspection technology with deep claims, assessment, and construction expertise to accelerate better, faster decisions.

[ Learn more ](https://www.ioninspect.com/contact?hsLang=en)

### We’ve mastered the field — but our focus is on transforming what happens next.

### Collaboration is the core

## Success has many fathers. At ION our team collaborates to find the future, today. 

 

 

![insurance professionals, construction/reconstruction companies, and public entities](https://www.ioninspect.com/hubfs/raw_assets/public/@marketplace/Drive_Web_Studio/Accelerator/images/img13.jpg "insurance professionals, construction/reconstruction companies, and public entities")

![Clarity from devastation Field inspection](https://www.ioninspect.com/hubfs/openart-image_1781812888403_89ab4f60_1781812888721_7c4d3363.png "Clarity from devastation Field inspection")

### Aggregate data

 

### 1. Damage Severity & Type

##      Prioritization, triage, and funding decisions

### 2. Location & Geospatial Impact

##    Resource deployment, CAT planning, government response

### 3. Inspection & Work Volume

##    Staffing, vendor assignment, surge capacity

 

 

## Real-Time Reporting and Workflow Automation

### Inspection Software for Real-Time Data Collection, Inspection Software for County and Government Operations, Field Inspection Software App for Contractors and Vendors, Real-Time Reporting and Workflow Automation.

![Next Gen Field Inspection Data Collection](https://www.ioninspect.com/hubfs/customizable.jpeg)

### Next Gen Field Inspection Data Collection 

[ Learn more ](https://www.ioninspect.com/contact?hsLang=en)

![Yours or Ours](https://www.ioninspect.com/hubfs/Image%20Assets/actionable.jpeg)

### Guided Inspections - Any user can handle the most complex claims with the expertise of a seasoned pro.

[ Learn more ](https://www.ioninspect.com/contact?hsLang=en)

![More than a tech company](https://www.ioninspect.com/hubfs/Image%20Assets/Two%20%20colleages%20discussing%20ideas%20using%20a%20tablet%20computer.jpeg)

### Strong ROI - Let us show you where the savings are.

 

[ Learn more ](https://www.ioninspect.com/contact?hsLang=en)

![Insurance_blackdovfx-3e5a51f9336347979001adfc50cadfdc](https://www.ioninspect.com/hubfs/Insurance_blackdovfx-3e5a51f9336347979001adfc50cadfdc.jpg "Insurance_blackdovfx-3e5a51f9336347979001adfc50cadfdc")

### Every inspection is an opportunity to change lives—

### powered by accurate data and delivered with

### confidence.

 

## As field operations evolve, claims organizations trust

## ION Insight. Onsite. Now.™  to scale with them

## Using our Field Inspection app to deliver consistent, reliable inspection data.

 

## Meet The Founders

![Cassandra 2026](https://www.ioninspect.com/hubfs/cassie%20new%20headshot%202026.jpg)

### Cassandra Hand-Gallegos

Founder & CEO

Claims Management Expert and industry advocate since 1989. Cassandra brings the strategic and thought leadership to the claims aspect of ION. Cassandra's passion lies with the betterment of programs intended on protecting our clients and their interests.

[Cassandra on LinkedIn](https://www.linkedin.com/in/cassandrahandgallegos/)

![Don Hernando](https://www.ioninspect.com/hs-fs/hubfs/.HG%202025-1.jpg?width=1500&height=2000&name=.HG%202025-1.jpg)

### Hernando Gallegos

Founder & COO

Technical and compliance experience from a wide variety of verticals including: commercial aeronautics, broadband and telecommunications infrastructure, construction, Information Technology and claims specialty investigations. Hernando has strong interest and is focused on insurtech, AI in property insurance, and automated reporting.

[Hernando on LinkedIn](https://www.linkedin.com/in/hernandogallegosjr/)

![Alex Gallegos](https://www.ioninspect.com/hubfs/AGallegos--sq-profile.png)

### Alex Gallegos

Co-Founder & Director of Innovation

A true digital native, Alex speaks in numbers, patterns, and code. With his strong background in simulation and gaming technology, Alex leads IONs technical programmers to help fully understand the client and their unique needs.

[Alex on LinkedIn](https://www.linkedin.com/in/agadjuster/)

## Ready to get started? 

### With ION, you're up and running.

We built ION leveraging our experience as C-Level claims executives and entrepreneurs to make onboarding as painless as possible while ensuring we drive efficiencies and deliver results. 

Complete the form to the right and let's have a conversation about you.  Want to schedule a meeting instead?  Just click below. 

[![I want to meet now](https://no-cache.hubspot.com/cta/default/23850759/interactive-120089886371.png) ](https://www.ioninspect.com/hs/cta/wi/redirect?encryptedPayload=AVxigLIOeg7pR3UBqKIOma17Zf%2FEONFq3m4a%2FgmcIFioXlwbe0P1Mnx0USBYWnv6j%2FglyyXkz2k6gN5kTDRilHJqY8xKjQT%2BmfWdhphrWY9w1iAAExl8SI%2FmNkO22BAnNqG%2F4XwgFoIN7sKl4NGdl97tZfM%2FYXfcXg00uKJM78gwDrdotQe0Xnw3vg%3D%3D&webInteractiveContentId=120089886371&portalId=23850759&hsLang=en)