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Who We Are

About Us

We are claims strategists, thought leaders, and innovators with a tremendous amount of experience

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Over 35 Years of Claims and Operations Experience

ION's Founders have successfully grown a third-party adjusting firm that delivers superior claims service to thousands of policyholders living in disaster-prone areas. Along this journey, we've also built technology that serves the process and improves time to decision for your claims teams and leadership through our experience.

We proudly can say we've mastered the field, but for us, it's so much more than that.

The Moment of Truth is Where We Thrive

As insurance professionals, knowing that we have one of the most important jobs in the world drives us to exceed expectations and deliver under pressure.

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It's what makes every hour we spend serving this industry totally worth it.

At ION, we have thousands of opportunities to change lives. When you show up powered by our tech, you're seamlessly navigated through all the unique aspects of every inspection where you'll gather complete, accurate, and actionable information from the start of the claim. You've got the foundation to deliver the greatest claims experience and the opportunity to turn devastation into gratitude and peace of mind.

Our Technology Isn't Just Innovative

All of the years we've spent building a claims organization, leading teams, and scaling disaster response operations have given us a level of intuition that is at the heart of the intelligence we have built into our technology. 

 

We’re your solution to the future of handling field inspection in claims and underwriting at the speed of Now.

No Claim is the Same

No Claim is the Same

Technology and experience are critical to navigating a claim.  

Yours or Ours

Your Adjusters (or Ours)

With ION, any adjuster can handle the most complex claims with the expertise of a seasoned pro.

More than a tech company

More Than a Tech Company

We are your partner in delivering on the promise of insurance in the greatest possible way.

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We Bolster Confidence and Create a Sense of Pride

The growing challenge of maintaining a fully staffed claims operation is a burden for the entire industry.

Our technology is essential because not only does it get the job done right the first time, it also creates a proactive response that seamlessly connects teams and automates workflows.

This allows your licensed professionals to spend their invaluable time and expertise where it matters.

Claims organizations trust ION and know they've got technology that will scale with them as their companies grow and evolve.

Meet The Founders

Cassandra

Cassandra Hand-Gallegos

Founder & CEO

Cassandra on LinkedIn

Hernando Gallegos

Hernando
Gallegos

Founder & COO

Hernando on LinkedIn

Alex, Director of Innovation

Alex
Gallegos

Co-Founder & Dir., Innovation

Alex on LinkedIn

Ready to get started? 

With ION, you're up and running in weeks, not months.

We built ION leveraging our experience as C-Level claims executives and entrepreneurs to make onboarding as painless as possible while ensuring we drive efficiencies and deliver results. 

Complete the form to the right and let's have a conversation about you.  Want to schedule a meeting instead?  Just click below.